Job Description

Job Description

Job Description

* MUST BE FLUENT IN ENGLISH AND SPANISH *,

* Must be able to drive

* Assist in training

* Follow up with Spanish speaking team members

* Reports to Retail Director

The Shift Supervisor role is responsible for assisting the store management team in retail operations. This person assists in supervising employees, implementing training programs, and demonstrating our Company values and DGR guiding principles. Their functions contribute to our mission by mentoring employees, continued training, and coaching for our retail locations to be fiscally viable while holding to our standards of behavior and stewardship.

• Have exceptional and clear communication:

1. Relays information between store personnel and management.
2. Keeps specified information confidential.
3. Demonstrates exemplary customer service.
4. Communicates with all staff throughout the workday.
5. Offers guidance and clear instruction to retail associates.

• Employee accountability and productivity:

1. Operates effectively using procedural guidelines.
2. Assists in evaluating employee’s performance.
3. Ensures each store meets production goals.
4. Ensures employees time is accurate and timely.

• Safety and Loss Prevention:

1. Reports and prevents any safety concerns or health violations.
2. Pays attention to sales floor and backroom for loss prevention and documents as needed.
3. Counts and balances register cash drawers to prepare bank deposits.
4. Follows all speculations under Consumer Product Safety Commission recalls and the Hazardous Communication Policy and Procedures.

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