Job Description

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft. of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you!

Overview:

Welcome to Hotel Flor Tampa Downtown, Tapestry Collection by Hilton, a true gem in the heart of the city of Tampa. With 210 stylishly appointed guest rooms and 13,042 sq ft . of versatile meeting space, our hotel is not just a destination; it's an experience. As a member of the Pyramid Family, we take pride in fostering a culture that sets us apart as the premier employer in the area. Every member of our team plays a pivotal role in delivering outstanding service and creating memorable experiences for our guests. We don't just want to be a hotel people pass through; we aim to be distinguished by our excellent culture. Discover today what a fulfilling career with Pyramid Global Hospitality at Hotel Flor Tampa Downtown can mean for you!

Come Grow With Us! Pyramid Global Hospitality is an industry leading and growing global hotel management company. We are seeking an AM Barista / Breakfast Server to grow along with our company, and to be a part of the culture that puts its people first! We are looking for a customer service professional who is passionate about hospitality and specifically creating a top notch experience for all of our guests through back of the house service in food and beverage. This is an opportunity to combine your can do attitude with a passion for service. If this describes you and you love what you do, we are interested in talking to you.

Job Description: To provide the most professional service available to the guest through good, prompt, and courteous service. Essential duties and responsibilities include the following (other duties may be assigned):

• Greet and welcome guest with a warm and welcoming manner, introducing yourself and offering a beverage.
• Always maintain a professional presence in all areas of the marketplace.
• Provide excellent customer service through accurate and efficient transactions while adhering to all cash handling policies and procedures.
• Provide quality coffee beverages consistently for customers by adhering to all recipes and presentation standards. Follow health, safety and sanitation guidelines for all products.
• Insure all items in the market place are fresh, up-to-date, and look appealing.
• Politely manage the waiting line in an effective and efficient way.
• Complete pre, running, and post shift side-work duties.
• Maintain a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times .
• Update job knowledge by participating in learning courses from Pyramid Hotel Group and Hilton.
• Ability to multitask with the needs of the business and anticipate customer and marketplace needs by constantly evaluating environment.
• Receive marketplace deliveries, unload and organize stockroom. Restock all condiments, sundries, and food and beverage items throughout shift using FIFO method.
• Maintain a clean and organized work environment at all times.
• Exhibit a pleasant, attentive and helpful attitude at all times .
• Adhere to all internal controls, policies, and procedures.
• Maintain regular and punctual attendance.
• Anything additional requested by management.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees.

Mathematical Skills: Must be able to operate cash register and apply basic addition, subtraction and multiplication skills to process customer transactions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Candidate must be able to lift 35 lbs., be able to work long hours/split shifts and be able to handle stressful conditions. For this position, the employee is frequently required to reach, push, and pull to handle store inventory. Frequently required to stand and move about the store.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Employee must be available to work holidays and be flexible. Also, depending on the season, hours may be reduced at any time.

Hotel Flor Tampa

Job Tags

Holiday work, Local area, Worldwide, Flexible hours, Shift work, Rotating shift,

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